Sushi Restaurant Chestnut Hill, Morton, Philadelphia, PA, USA
28 Sep, 2019Part-time
Sushi restaurant in Chestnut Hill, Pennsylvania is hiring for a server position. Korean-English bi-lingual preferred. All experience levels welcome. Both full time and part time potential. Qualifications: A waiter's attitude and customer service skills significantly influence how customers view a restaurant. Generally, waiters are the face of a restaurant and the quality of service can determine whether a customer will return. Common duties of a waiter include taking a customer's order, serving beverages and food, preparing the check, and handling the customer's payments. Job Description Sushi Restaurant is seeking a Restaurant Server to join our team in Chestnut Hill, Pennsylvania. Job Summary The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Education & Experience • High School diploma or equivalent and/or experience in a restaurant or related field preferred. Physical Requirements • Ability to stand during entire shift. General Requirements • Must be able to effectively communicate both verbally and written, with all level of employees and patrons in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and patrons. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating patron or operational needs. • Maintain a friendly and warm demeanor at all times. Fundamental Requirements • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Be familiar with the organization of the restaurant and know the function of each job position by the end of training.• Have a thorough knowledge of menus and current specials by end of training. • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. • Pre-bus all tables removing soiled dishes after each course. • Be familiar with the operation of the P.O.S system. • Perform cashiering functions by closing checks and preparing end of shift paperwork. • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. • Ensure that tables and side stands are kept stocked, tidy and clean. • Keep all beverages at least ¾ full. • Answer the telephone according to standards. • Consistently upsell food, beverage and promotional items to guests. • Be familiar with fire extinguishers, locations and know how to use them. • Receive and deliver food and beverage orders and collect payment. • Ensure overall guest satisfaction.