POST YOUR  JOB offer TODAY

Job seekers will be able to find
your first-class job

Post a Job

Latest USA Jobs

CWS Home Services New Orleans, LA, USA
19 Nov, 2019
Full-time
CWS Corporate Housing offers comprehensive benefits (medical, dental, health savings account, 401(k), life insurance, short-term and long-term disability), professional development, and a supportive environment that will help you achieve your goals at CWS Corporate Housing.  You will receive your birthday as a holiday, clothing allowance, fitness reimbursement, and so much more. The primary role of the Quality Control and Service Specialist is to inspect apartments prior to guests’ move in and after guests’ move out.  ESSENTIAL JOB FUNCTION Drive to apartment communities throughout the region to provide technical assistance, serve customer needs, pick up and drop off keys, and coordinate with apartment property management Run errands to coordinate with supply partners such as cable, telephone, and to provide other amenities as requested by the client Prioritize the urgency of client work orders, communicate requests to communities and supply partners timely, and follows up on all service requests to ensure that the work orders have been completed timely and accurately, and closes them in the system on a daily basis Inspect apartments by completing the move-in condition form and the walk sheet to ensure that the apartment is ready for guest move-in(i.e.: check for bed bugs, ensure bed sheets are folded in accordance to guidelines, check to ensure housewares are present, and that bathroom and living room meets CWS presentation guidelines). Prepare welcome binder for guest arrival. Test and ensure that arrival instructions are accurate and detailed, and update as necessary. Test phone, cable, internet and any other technology/equipment to ensure proper functioning of all amenities(i.e.: cable television, phone service, and washer/dryer unit) prior to guest move-in and after guest move-out Troubleshoot phone, cable, internet and any other technology/equipment malfunctioning Identify any broken/ missing housewares or other items listed on the walk sheet Deliver additional housewares, i.e. televisions, small appliances, and any other items that the clients request Complete all required forms such as walk sheets with accuracy and timeliness. Notify the area manager immediately if apartment will not be ready for guest arrival Report to property of any maintenance issues(e.g.: if cable broken) and leave a tent card to let guests know when services will be working or fixed Communicate and coordinate with supply vendors such as telephone and cable companies for replacement equipment including picking up new cable boxes, remote controls, HDMI cables, hotspots, etc. Complete move-out walks to check for damages, take photographs of damages, and report findings to Area Manager immediately. Pick up cable equipment and internet equipment(if applicable) after each move out and return to the cable/internet company Use IPAD and follow the photo protocol to take pictures of damages and ensure walk sheets are saved to the Storm database. Effective time management: route each day to reduce mileage and time spent travelling; pull arrival/departure for the next few days and plan and complete work load accordingly Verify all keys, garage remotes, and other miscellaneous devices are returned to the property after move-out. Facilitate maintenance requests and coordinate with supply partners to ensure a comfortable “home away from home” stay for the clients SKILLS AND ABILITIES Team player, with the ability to communicate effectively with all levels of organizational contacts Problem solver with a “whatever it takes” attitude to complete tasks with a high degree of accuracy, efficiency, and follow through Attention to detail Ability to multi-task Strong computer skills, including Microsoft Office Strong organization skills HOURS WORKED: Monday-Friday: 8:30am-5:30pm, with a rotating on-call schedule among team members in the area market; variable work hours and overtime may be required occasionally at the discretion of the supervisor Job Requirements: Has a reliable transportation to drive to various apartment communities during a work day Ability to pass a driving record and background check Valid and current driver's license and liability insurance Strong customer service background is required Must be willing and able to work on-call hours Property Management or Corporate Housing experience is preferred MORE ABOUT CWS CORPORATE HOUSING CWS Corporate Housing is a premier regional provider of short-term housing and relocation needs, offering one, two, and three-bedroom furnished apartments, featuring full kitchens, local phone service, expanded basic cable and high-speed internet access in pet-friendly communities.  We strive to provide a clean, simple, comfortable home away from home for our clients.  Every item is selected and staged with thoughtfulness to promote a stress-free stay.   Our mission is to fulfill interim housing needs that are personalized, innovative, and dedicated.  We offer custom packages that can be added to any temporary apartment tailored to each client’s specific needs.  By committing to our core competencies to be the best regional provider, our success is contributed to intimately knowing the characteristics of each core market and establishing a personalized experience. We are a trusted business partner with a number of resources to help our clients find the best accommodations based on their needs. CWS has grown on a foundation of relationships built on trust, commitment to client care, community giving, and a willingness to take risks in time of uncertainty. WHY WORK FOR CWS CORPORATE HOUSING? At CWS Corporate Housing, we believe that our people are the foundation for our continued and growing success.  We work hard to instill a fun, hardworking, and fast-paced work environment that offers care and support.  Staying true to our values and shared employee compassion, CWS Corporate Housing is committed to donating monetary funds for hours that our employees volunteer. Our unique program is designed to recognize volunteerism and encourage growth, leadership, creativity, and community involvement amongst our teams. Through our services, dedication, and leadership in both the corporate housing environment and philanthropy, combined with our business values, sense of care, and service livelihood, CWS succeeds in our purpose, “inspired people creating extraordinary experiences.”   EOE/M-F/D-V THIS EMPLOYER PARTICIPATES IN E-VERIFY  
CWS Home Services Houston, TX, USA
19 Nov, 2019
Full-time
The Operations Coordinator provides administrative and operational support to the area manager.  The primary purpose of this role is to ensure accuracy and precision, and ensure that all data-entry is correct.  This position is responsible but not limited to the following: Double-check and ensure that all data entry in Oscar, the company’s operations and billing database, is correct Communicate accurate information to the Quality Control Representative to process all necessary work orders in preparation for the client’s arrival Process any add-on charges, delete any cancellations and ensure all client billing is accurate Serve as the primary point of contact for all inquiries and follow-up from the accounting department Process clients’ lease extension requests and submit notice to vacate to the apartment community Maintain accurate and organization of the filing system including the maintenance of client and community information Process clients’ lease extension requests and submit notice to vacate to the apartment community Assist the area manager in developing processes for improved efficiency Generates scheduled reports by the designated deadline and any other reporting needs, upon the request of the area manager. Respond to customer service issues with a sense of urgency, follow up with each issue, and prevent similar situations from arising to maintain the highest level of customer satisfaction Answer and respond to emails and phone calls with a friendly and positive attitude, using proper communication etiquette, and following the CWS Communication Protocol guidelines, as appropriate Serve as a back-up for any other member within the area market Other duties as assigned. Skills & Abilities: Ability to take accountability for own actions Ability to always act with ethical integrity and conduct Ability and skill for exceptional customer service skills and focus Ability for adaptability to a changing work environment and ability to be flexible to work as needed, including weekends and emergencies as required Ability to problem solve Ability for attention to detail Ability for creativity Ability and skill for effective decision- making Ability and skill to multi-task Ability to manage stress effectively and professionally Skills to develop specific goals and plan to prioritize, organize, and accomplish tasks Skills to follow through with tasks to completion and possessing good judgment to follow up with others as needed Ability to take initiative to be proactive in seeking opportunities for improvements and to provide support and assistance whenever possible Communication skills: oral and written, interpersonal skills to establish and maintain positive relationships with colleagues and clients, and strong presentation skills Time management skills, ability to multi-task by effectively prioritizing daily job responsibilities Organization skills Ability to work well within a team environment and to establish and maintain effective working relationships   Job Requirements: High School degree or GED Computer proficiency, particularly in Microsoft Office Suite applications such as Outlook, Word, Excel, PowerPoint and smart phone technology. Owns a valid and unexpired driver’s license that meets company driving standards and maintain current automobile insurance and registration Property management or corporate housing experience; minimum of 1 year of customer service experience MORE ABOUT CWS CORPORATE HOUSING CWS Corporate Housing is a premier regional provider of short-term housing and relocation needs, offering one, two, and three-bedroom furnished apartments, featuring full kitchens, local phone service, expanded basic cable and high-speed internet access in pet-friendly communities.  We strive to provide a clean, simple, comfortable home away from home for our clients.  Every item is selected and staged with thoughtfulness to promote a stress-free stay.   Our mission is to fulfill interim housing needs that are personalized, innovative, and dedicated.  We offer custom packages that can be added to any temporary apartment tailored to each client’s specific needs.  By committing to our core competencies to be the best regional provider, our success is contributed to intimately knowing the characteristics of each core market and establishing a personalized experience. We are a trusted business partner with a number of resources to help our clients find the best accommodations based on their needs. CWS has grown on a foundation of relationships built on trust, commitment to client care, community giving, and a willingness to take risks in time of uncertainty. WHY WORK FOR CWS CORPORATE HOUSING? At CWS Corporate Housing, we believe that our people are the foundation for our continued and growing success.  We work hard to instill a fun, hardworking, and fast-paced work environment that offers care and support.  CWS Corporate Housing offers comprehensive benefits (medical, dental, health savings account, 401(k), life insurance, short-term and long-term disability), professional development, and a supportive environment that will help you achieve your goals at CWS Corporate Housing.  You will receive your birthday as a holiday, clothing allowance, fitness reimbursement, and so much more.  Staying true to our values and shared employee compassion, CWS Corporate Housing is committed to donating monetary funds for hours that our employees volunteer. Our unique program is designed to recognize volunteerism and encourage growth, leadership, creativity, and community involvement amongst our teams. Through our services, dedication, and leadership in both the corporate housing environment and philanthropy, combined with our business values, sense of care, and service livelihood, CWS succeeds in our purpose, “inspired people creating extraordinary experiences.” EOE/M-F/D-V THIS EMPLOYER PARTICIPATES IN E-VERIFY
View all job openings

Latest Career Advice

How to stretch your salary like a pro We have all been there. We have all found ourselves without a cent in our pockets on the last days of the month, yet we...
View All Career Advice
Copyright © 2016-2019  Avacko.com. All Rights Reserved.