Amusement and recreation attendants perform a variety of attending duties at an amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

  • Sell tickets and collect fees from customers.
  • Provide information about facilities, entertainment options, and rules and regulations.
  • Keep informed of shut-down and emergency evacuation procedures.
  • Direct patrons to rides, seats, or attractions.
  • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
  • Record details of attendance, sales, receipts, reservations, or repair activities.
  • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
  • Tend amusement booths in parks, carnivals, or stadiums, performing duties, such as conducting games, photographing patrons, or awarding prizes.
  • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
  • Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
  • Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
  • Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides.
  • Fasten safety devices for patrons, or provide them with directions for fastening devices.
  • Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
  • Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.
  • Sell and serve refreshments to customers.
  • Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
  • Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
  • Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities, such as skating, hockey, or curling.
Work Context
  • Face-to-Face Discussions — 99% responded "Every day".
  • Contact With Others — 97% responded "Constant contact with others".
  • Deal With External Customers — 92% responded "Extremely important".
  • Work With Work Group or Team — 67% responded "Extremely important".
  • Spend Time Standing — 55% responded "Continually or almost continually".
  • Physical Proximity — 64% responded "Moderately close (at arm's length)".
  • Outdoors, Exposed to Weather — 64% responded "Every day".
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Work Activities
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Detailed Work Activities
  • Explain regulations, policies, or procedures.
  • Provide attraction or event information to patrons.
  • Maintain financial or account records.
  • Prepare operational reports or records.
  • Monitor operational quality or safety.
  • Communicate with management or other staff to resolve problems.
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Knowledge

Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

Speaking
  • Talking to others to convey information effectively.
Service Orientation
  • Actively looking for ways to help people.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness
  • Being aware of others' reactions and understanding why they react as they do.

Abilities

Speech Clarity
  • The ability to speak clearly so others can understand you.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Word processing software
  • Microsoft Word Hot Technology
Operating system software
  • Microsoft Windows Hot Technology
Electronic mail software
  • Microsoft Outlook Hot Technology
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