Information Technology Project Manager

Also called: Application Development Director, Cloud Product Director, Computer Project Manager, Cybersecurity Project Manager, Data Center Product Director

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Information technology project managers plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Manage project execution to ensure adherence to budget, schedule, and scope.
Confer with project personnel to identify and resolve problems.
Monitor or track project milestones and deliverables.
Submit project deliverables, ensuring adherence to quality standards.
Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
Initiate, review, or approve modifications to project plans.
Schedule and facilitate meetings related to information technology projects.
Direct or coordinate activities of project personnel.
Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
Identify need for initial or supplemental project resources.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Perform risk assessments to develop response strategies.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Identify, review, or select vendors or consultants to meet project needs.
Develop and manage annual budgets for information technology projects.
Establish and execute a project communication plan.
Develop and manage work breakdown structure (WBS) of information technology projects.
Monitor the performance of project team members, providing and documenting performance feedback.
Coordinate recruitment or selection of project personnel.
Assign duties, responsibilities, and spans of authority to project personnel.
Negotiate with project stakeholders or suppliers to obtain resources or materials.

Work Context

Electronic Mail — 96% responded "Every day".
Telephone — 80% responded "Every day".
Work With Work Group or Team — 75% responded "Extremely important".
Contact With Others — 58% responded "Constant contact with others".
Indoors, Environmentally Controlled — 75% responded "Every day".
Spend Time Sitting — 50% responded "Continually or almost continually".
Structured versus Unstructured Work — 53% responded "Some freedom".

Face-to-Face Discussions — 60% responded "Every day".

Time Pressure — 53% responded "Every day".

Coordinate or Lead Others — 50% responded "Extremely important".

Freedom to Make Decisions — 62% responded "Some freedom".

Responsibility for Outcomes and Results — 40% responded "Very high responsibility".

Importance of Being Exact or Accurate — 48% responded "Very important".

Level of Competition — 58% responded "Highly competitive".

Impact of Decisions on Co-workers or Company Results — 58% responded "Important results".

Frequency of Conflict Situations — 53% responded "Once a week or more but not every day".

Letters and Memos — 45% responded "Once a week or more but not every day".

Frequency of Decision Making — 40% responded "Once a month or more but not every week".

Deal With External Customers — 53% responded "Very important".

Importance of Repeating Same Tasks — 34% responded "Extremely important".

Public Speaking — 43% responded "Once a week or more but not every day".

Deal With Unpleasant or Angry People — 40% responded "Once a week or more but not every day".

Responsible for Others' Health and Safety — 34% responded "Limited responsibility".

Physical Proximity — 60% responded "Slightly close (e.g., shared office)".

Work Activities

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Detailed Work Activities

Analyze security of systems, network, or data.
Supervise information technology personnel.
Collaborate with others to resolve information technology issues.
Collect data about customer needs.
Manage information technology projects or system activities.
Coordinate resource procurement activities.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Time Management

Managing one's own time and the time of others.

Coordination

Adjusting actions in relation to others' actions.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Speaking

Talking to others to convey information effectively.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Negotiation

Bringing others together and trying to reconcile differences.

Service Orientation

Actively looking for ways to help people.

Instructing

Teaching others how to do something.

Persuasion

Persuading others to change their minds or behavior.

Management of Financial Resources

Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Recognition

The ability to identify and understand the speech of another person.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Speech Clarity

The ability to speak clearly so others can understand you.

Fluency of Ideas

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Category Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Originality

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Number Facility

The ability to add, subtract, multiply, or divide quickly and correctly.

Mathematical Reasoning

The ability to choose the right mathematical methods or formulas to solve a problem.

Flexibility of Closure

The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

People interested in this work like activities that include ideas, thinking, and figuring things out.

They do well at jobs that need:

Achievement/Effort

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self Control

You might use software like this on the job:

Operating system software

Oracle Solaris
Red Hat Enterprise Linux
Microsoft Windows
Microsoft Windows Server
Linux
Bash
UNIX
UNIX Shell
Apple macOS
Shell script
Ubuntu
Cisco IOS
KornShell
Job control language JCL
Hewlett Packard HP-UX

Analytical or scientific software

IBM SPSS Statistics
SAS
Minitab
The MathWorks MATLAB
StataCorp Stata

Enterprise resource planning ERP software

Project portfolio management PPM software
Project.net
Planview Process Builder
SAP
SAP Business Objects
NetSuite ERP
Oracle Fusion Applications
Oracle Hyperion
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Oracle PeopleSoft Financials
Microsoft Dynamics GP
Microsoft Dynamics
Vitria M3O Operational Intelligence
Clarity Systems IBM Clarity
Collaborative application lifecycle management ALM software

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