Loss Prevention Manager

Also called: Area Loss Prevention Manager, Asset Protection Leader, Asset Protection Manager, Logistics Loss Prevention Manager, Loss Control Manager

Varies

estimated salary

Loss prevention managers plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

  • Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Investigate or interview individuals suspected of shoplifting or internal theft.
  • Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
  • Identify potential for loss and develop strategies to eliminate it.
  • Hire or supervise loss prevention staff.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
  • Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
  • Maintain documentation of all loss prevention activity.
  • Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
  • Visit stores to ensure compliance with company policies and procedures.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases.
  • Coordinate theft and fraud investigations involving career criminals or organized group activities.
  • Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
  • Perform cash audits and deposit investigations to fully account for store cash.
  • Recommend improvements in loss prevention programs, staffing, scheduling, or training.
  • Direct installation of covert surveillance equipment, such as security cameras.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Advise retail establishments on development of loss-investigation procedures.
  • Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
Work Context
  • Electronic Mail — 100% responded "Every day".
  • Contact With Others — 82% responded "Constant contact with others".
  • Telephone — 81% responded "Every day".
  • Indoors, Environmentally Controlled — 85% responded "Every day".
  • Face-to-Face Discussions — 72% responded "Every day".
  • Responsible for Others' Health and Safety — 73% responded "Very high responsibility".
  • Work With Work Group or Team — 55% responded "Extremely important".
  • Read More
Work Activities
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Read More
Detailed Work Activities
  • Examine financial records to ensure compliance with policies or regulations.
  • Monitor flow of cash or other resources.
  • Develop emergency response plans or procedures.
  • Monitor organizational procedures to ensure proper functioning.
  • Develop computer or information systems.
  • Interview employees, customers, or others to collect information.
  • Read More

Knowledge

Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Read More

Skills

Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
Complex Problem Solving
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Read More

Abilities

Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision
  • The ability to see details at close range (within a few feet of the observer).
Read More

Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
Read More

Technology

You might use software like this on the job:

Project management software
  • Microsoft Project Hot Technology
  • Microsoft SharePoint Hot Technology
  • Enabl-u Technologies APIS
Operating system software
  • Microsoft Windows Hot Technology
  • Microsoft operating system
Data base user interface and query software
  • MySQL Hot Technology
  • Microsoft Access Hot Technology
  • Structured query language SQL Hot Technology
Read More

Education

Get started on your career:

Job Outlook

New job opportunities are less likely in the future.
Salary
NA
NA
NA

Explore More