Quality Control Systems Manager

Also called: Associate Director, QA, Director of Quality, Quality Assurance Coordinator, Quality Assurance Director, Quality Assurance Manager (QA Manager)

Varies

estimated salary

Quality Control Systems Managers plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

 

 

  • Collect and analyze production samples to evaluate quality.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Stop production if serious product defects are present.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Instruct staff in quality control and analytical procedures.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Participate in the development of product specifications.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Create and implement inspection and testing criteria or procedures.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Document testing procedures, methodologies, or criteria.
  • Review and update standard operating procedures or quality assurance manuals.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Generate and maintain quality control operating budgets.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Direct product testing activities throughout production cycles.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  • Monitor development of new products to help identify possible problems for mass production.
  • Confer with marketing and sales departments to define client requirements and expectations.
  • Review and approve quality plans submitted by contractors.
  • Audit and inspect subcontractor facilities including external laboratories.
Work Context
  • Telephone — 100% responded "Every day".
  • Electronic Mail — 100% responded "Every day".
  • Indoors, Environmentally Controlled — 100% responded "Every day".
  • Face-to-Face Discussions — 100% responded "Every day".
  • Work With Work Group or Team — 98% responded "Extremely important".
  • Contact With Others — 98% responded "Constant contact with others".
  • Importance of Being Exact or Accurate — 71% responded "Extremely important".
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Work Activities
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Detailed Work Activities
  • Maintain knowledge of current developments in area of expertise.
  • Prepare operational budgets.
  • Manage control system activities in organizations.
  • Evaluate quality of materials or products.
  • Inspect condition or functioning of facilities or equipment.
  • Evaluate quality of materials or products.
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Knowledge

Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
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Skills

Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
Judgment and Decision Making
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Quality Control Analysis
  • Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Monitoring
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Abilities

Problem Sensitivity
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
  • The ability to read and understand information and ideas presented in writing.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Word processing software
  • Microsoft Word Hot Technology
Operating system software
  • Linux Hot Technology
Object or component oriented development software
  • Oracle Java Hot Technology
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Education

Get started on your career:

Job Outlook

New job opportunities are less likely in the future.
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